Frequently Asked Questions
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Advice and support FAQs
If you do not pay your rent, the landlord has a legal right to ask a court to evict you. If you have received a claim for possession and want to try and stay in your home then you must act quickly. If you cannot afford to pay your rent because you have a low income, you may be able to get some help with the payments by claiming housing benefit. If you can afford to pay your rent and pay a little extra towards any arrears, you should talk to your landlord. The landlord may be willing to make an agreement with you and stop the court action. It is important that you make the agreed payments regularly.
If the landlord will not agree to accept your payments, you should reply to the claim and attend the court hearing. If you can make a reasonable offer of payment, the court may accept it and allow you to stay in your home. If the court does not agree to your offer, you will be given a date when you will have to leave your home. The costs of the court hearing will also be added to the rent that you owe the landlord.