Document Downloads: Benefits and help
The following documents are available for download. Documents in PDF format can be read using Adobe Reader.
MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.
Available downloads
Appeals against benefit decisions form
Use this form to make an appeal if you think your Housing or Council Tax Benefit is wrong.
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Appealing Against Benefit Decisions
(PDF)
Size: 326.72 KB
Estimated download time: (56k = 48 secs)
Appeals Fact Sheet
Information about when and how you can appeal against a Housing and Council Tax Benefit decision.
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Disputes Fact Sheet
(DOC)
Size: 737.5 KB
Estimated download time: (56k = 1 mins 48 secs)
Application for Extended Time to Pay Council Tax
Application for to apply for more time to pay your Council Tax
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Application for Extended Time to Pay Council Tax
(DOC)
Size: 56 KB
Estimated download time: (56k = 9 secs)
Backdating Benefits Fact Sheet
Information about when Housing and Council Tax Benefit can be backdated, and how to apply.
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Backdating Benefits Fact Sheet
(DOC)
Size: 731.5 KB
Estimated download time: (56k = 1 mins 48 secs)
Backdating Benefits Form
Form to apply for Housing and/or Council Tax Benefit to be backdated for up to 26 weeks.
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Backdating Benefits
(PDF)
Size: 345.26 KB
Estimated download time: (56k = 51 secs)
Benefit Fraud Fact Sheet
Information about Housing and Council Tax Benefit fraud and how to report possible fraud to the Council.
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Benefit Fraud Fact Sheet
(DOC)
Size: 730 KB
Estimated download time: (56k = 1 mins 47 secs)
Benefit On Two Homes Fact Sheet
Information about when benefit can be paid on two homes at the same time.
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Benefit On Two Homes Fact Sheet
(DOC)
Size: 726.5 KB
Estimated download time: (56k = 1 mins 47 secs)
Benefit On Two Homes Form
A leaflet containing more details on Housing Benefit Payments on two homes.
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Housing Benefit Payments On Two Homes
(PDF)
Size: 335.32 KB
Estimated download time: (56k = 50 secs)
Benefits Performance Monthly
How Long will it take for my claim to be processed? Find out in our Benefits Performance Monthly word document
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Benefits Performance Monthly
(DOC)
Size: 25 KB
Estimated download time: (56k = 4 secs)
Change of Circumstances Fact Sheet
Information about what changes of circumstances need to be reported to the Council, if you are in receipt of Housing or Council Tax Benefit.
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Change of Circumstances Fact Sheet
(DOC)
Size: 753.5 KB
Estimated download time: (56k = 1 mins 51 secs)
Charges Connected with Distress
Information about Council Tax Arrears
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Charges Connected with Distress
(PDF)
Size: 32.63 KB
Estimated download time: (56k = 5 secs)
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Charges Connected with Distress
(DOC)
Size: 38 KB
Estimated download time: (56k = 6 secs)
Council Tax Apprentice Application
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council tax apprentice application
(PDF)
Size: 86.11 KB
Estimated download time: (56k = 13 secs)
Council Tax Carer Application
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council tax carer
(PDF)
Size: 86.68 KB
Estimated download time: (56k = 13 secs)
Council Tax Diplomats Application
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council tax diplomats application
(PDF)
Size: 86 KB
Estimated download time: (56k = 13 secs)
Council Tax Direct Debit Instruction
You need to fill in this form if you want to pay your council tax by Direct Debit.
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Council Tax Direct Debit Instruction
(PDF)
Size: 40.84 KB
Estimated download time: (56k = 6 secs)
Council Tax Disabled Reduction Application
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council tax disabled reduction
(DOC)
Size: 1.41 MB
Estimated download time: (56k = 3 mins 32 secs)
Council Tax General Exemptions
Council Tax Exemption Form
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Council Tax General Exemptions
(PDF)
Size: 27.44 KB
Estimated download time: (56k = 5 secs)
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Council Tax General Exemptions
(DOC)
Size: 1.41 MB
Estimated download time: (56k = 3 mins 32 secs)
Council Tax in Detention Application
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council tax in detention application
(PDF)
Size: 83.36 KB
Estimated download time: (56k = 13 secs)
Council Tax Member of International HQ Application
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council tax member of internation hq application
(PDF)
Size: 84.61 KB
Estimated download time: (56k = 13 secs)
Council Tax Religious Communities Application
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council tax religious communities application
(PDF)
Size: 83.98 KB
Estimated download time: (56k = 13 secs)
Council Tax Resident Care Home
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council tax resident care home
(PDF)
Size: 77.28 KB
Estimated download time: (56k = 12 secs)
Council Tax School Leaver Application
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council tax school leaver application
(PDF)
Size: 85.98 KB
Estimated download time: (56k = 13 secs)
Council tax severely mentally impaired application
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council tax severely mentally impaired application
(PDF)
Size: 84.36 KB
Estimated download time: (56k = 13 secs)
Council tax single persons discount
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council tax single persons discount
(PDF)
Size: 82.58 KB
Estimated download time: (56k = 13 secs)
Council tax student application
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council tax student application
(PDF)
Size: 26.19 KB
Estimated download time: (56k = 4 secs)
council tax student nurse application
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council tax student nurse application
(PDF)
Size: 25.44 KB
Estimated download time: (56k = 4 secs)
council tax uninhabitable form
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council tax uninhabitable form
(PDF)
Size: 86.96 KB
Estimated download time: (56k = 13 secs)
council tax vacation form
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council tax vacation form
(PDF)
Size: 80.52 KB
Estimated download time: (56k = 12 secs)
council tax youth trainee application
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council tax youth trainee application
(PDF)
Size: 85.45 KB
Estimated download time: (56k = 13 secs)
Fees and Charges
Fees and Charges for services including leisure activities
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Fees and Charges updated April 2012
(PDF)
Size: 476.26 KB
Estimated download time: (56k = 1 mins 11 secs)
Housing and Council Tax Benefit Fact Sheet
Information about Housing Benefit and Council Tax Benefit, and how to apply.
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Housing and Council Tax Benefit Fact Sheet
(DOC)
Size: 750.5 KB
Estimated download time: (56k = 1 mins 50 secs)
Overpayments Fact Sheet
Information about Housing Benefit overpayments and how to pay them back.
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Overpayments Fact Sheet
(DOC)
Size: 733.5 KB
Estimated download time: (56k = 1 mins 48 secs)
Revenues & Benefits Customer Standards
Revenues & Benefits Customer Standards
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Revenues & Benefits Customer Standards
(DOC)
Size: 24.5 KB
Estimated download time: (56k = 4 secs)
Revenues and Benefits Performance
Revenues and Benefits Performance
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Revenues and Benefits Performance 2011/12
(PDF)
Size: 450.45 KB
Estimated download time: (56k = 1 mins 6 secs)
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Revenues and Benefits Performance 2010/11
(PDF)
Size: 733.57 KB
Estimated download time: (56k = 1 mins 48 secs)
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Revenues and Benefits Performance 2009/10
(PDF)
Size: 605.9 KB
Estimated download time: (56k = 1 mins 29 secs)
Second Adult Rebate Fact Sheet
Information about Second Adult Rebate, who can apply and how.
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Second Adult Rebate Fact Sheet
(DOC)
Size: 727.5 KB
Estimated download time: (56k = 1 mins 47 secs)
Temporary Absence From Home Fact Sheet
Information about when Housing and Council Tax Benefits can continue if you are absent from home.
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Temporary Absence From Home Fact Sheet
(DOC)
Size: 749.5 KB
Estimated download time: (56k = 1 mins 50 secs)


