Flats and Sheltered Schemes

All tenants have an obligation within their Tenancy Agreement not to cause nuisance and annoyance to neighbours. However, in blocks of flats the proximity of tenants means that certain acts are likely to cause nuisance and annoyance that in normal circumstances would not do so. For this reason, it is necessary that tenants in blocks of flats observe the following:

Refuse chutes are easily blocked so wet and perishable articles should not be placed in them unless well wrapped in paper. Any bulky articles likely to cause damage to the chute should be placed in the bins provided on the ground floor.

Rugs and mats should be shaken outside the flat, not in communal parts or out of windows.

Paraffin heaters, portable gas appliances and flammable liquids are fire risks and therefore should not be stored in flats. Similarly, petroleum driven vehicles and inflammable liquids should not be kept in storage cupboards, as these too are fire risks.

Articles should not be placed on the landing, staircase or passageways where they are likely to cause an obstruction or annoyance to neighbours.

Decorating and repairs The Housing Division decorates and repairs communal areas such as meeting rooms, hallways and stairs. It is your responsibility to ensure that these areas are kept clean and hygienic, if there is no appointed cleaner. Any repairs needed to these areas should be reported to Housing Maintenance:

• Online form: Report Fault/comments,
• Tel 01827 719299
• Email mailto:housingrepairs@northwarks.gov.uk
• In person at the One Stop Shop

Only domestic items should be kept in storage cupboards provided.