North Warwickshire Borough Council

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Bank Holiday Information

Bins need to be out by 6:30am Monday for collection as normal. Contact Centre, One Stop Shop and Leisure Centres CLOSED Monday. EMERGENCY phone number 01827 718086.

Bank holiday info.

Weather advice


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Stranded People or Animals

Ring 999 for emergencies or 101 for non emergency police enquiries

Floodline 0845 988 1188

  • Online flood warning service Updated every 15 minutes, 24 hours a day, 7 days a week - visit the Environment agency online flood warnings
  • Flood warnings - warnings are issued using what is known as the Flood Warnings Direct system, which can send a warning directly to your telephone, mobile, fax or pager. If you would like to register for the Flood Warnings Direct system please contact floodline on: 0845 988 118
  • Message from Severn Trent Sewers - Flash flooding usually clears within 4 hours of rain stopping but after this time please call 0800 783 4444 for flooded sewers.
  • Live Flood Warning Map
  • Prepare now for flooding

Contacting us in an a emergency

We experience extremely high numbers of people calling our contact centre during bad weather.  Please be prepared to wait in a queue if you really need to speak to us over the phone 01817 715341 Mon-Fri 08:30 - 17:15. **Out of office hours emergencies call 01827 718086**

Sand Bags

You can get sand bags from your Parish or town Council, or if they have run out, local builders merchants (links to google search).

You can also buy your own sandbags or fill pillow cases or plastic bags with earth. Be aware that following a flood they may be contaminated with sewage in the water.

Flooded Council Housing call 01827 715341 Mon-Fri 08:30 - 17:15, Out of office hours emergencies call 01827 718086.

Flood damage to Council Housing or property

Service Information during Severe Weather

The information below is to inform you of any problems with our services during our working days/hours and will be updated during flooding, snow etc... For our opening times please visit our contact us page.

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 Department  Working/Not Working/Limited Service
 Council Offices, One Stop Shop and Contact Centre  Working
 Rubbish and Recycling  Working
 Housing Repairs  Working
 Atherstone Leisure Centre  Working
 Arley Sports Centre  Working
 Coleshill Leisure Centre  Working
 Polesworth Sports Centre  Working
 Council Owned Car Parks  Working
 Drainage Crews  Working
 Mechanical carriageway sweepers  Working
 Planning Services  Working
Revenues and Benefits  Working
Grounds Maintenance  Working
 Social Care The latest information on how the weather has affected social care can be found on Warwickshire County Council Weather Updates page


Current flooded roads:

  • None at present

Report flooded roads , potholes - goes to Warwickshire County Council


Protecting your home from Damage

Health and Safety Information

Flood Info Centres at your local library

Visit you local library for Flood Information and Advice - find you local library (links to

Advice for businesses affected by flooding

Business Flooding Information from Business Link West Midlands.

School closures


Training Courses

Updates on any changes to courses, because of winter weather, will appear here.

Twitter and Facebook

For regular updates follow us on Our Twitter and Our Facebook.

General Information

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Follow us on Facebook for latest updates

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Contact Centre

Tel: 01827 715341

Email: customerservic

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