Paying your Bills

You can now make payments using our epaycapita secure payments system below; we no longer use Santander. 

Paying for Council Tax

You will need your account reference number which can be found on your Council Tax bill or letters we have sent you. It starts with a 4 and will have a total of 9 numbers or start with a 4 and have 8 numbers and end in an X, for example 412345678 or 41234567X.

• Pay for Council Tax here

Help! If you don't know your account number and have signed up to our Accounts Online you can log in and see the account reference on one of your bills.

You can also use our online form to ask for your account number  or phone 01827 715341 during office hours.

Other ways to pay - see 'Other Ways to Pay' top right

Paying for Business Rates (non domestic rates)

You will need your account reference number which can be found on your Business Rates bill or letters we have sent you. It starts with an 8 and will have a total of 9 numbers or start with a 8 and have 8 numbers and end in an X, for example 812345678 or 81234567X.

• Pay for Business Rates (non domestic rates) here

Help! If you don't know your account number and have signed up to our Accounts Online you can log in and see the account reference on one of your bills.

You can also use our online form to ask for your account number or phone 01827 715341 during office hours.

Paying for Housing and Garage Rent

You will need your tenancy reference number to pay your Housing or Garage Rent. Your tenancy reference will start with a 3 or a 7 and have 6 numbers in total, for example 312345 and is sometimes called a Rent Account Number. It will be on your tenancy agreement letter, rent card, rent statement and may be on letters we have sent you next to Our Ref:.

• Pay for Housing and Garage Rent here

Help! If you don't know your tenancy reference number  you can ask for one online  or call 01827 715341 during office hours.

Pay for Overpayments of Housing Benefit here

You will need your Invoice number which will start with a 9 and have a total of 7 numbers, for example 9123456.  This can be found on the invoice we have sent you.

• Pay for Overpayments of Housing Benefit here

Help! If you don't have your invoice number you can ask for a copy invoice or ask us to ring you (during office hours) or ring 01827 715341 during office hours for help

Pay for Invoices (sundry debt) here

You can pay for invoices you have received from us, such as trade waste, cesspool emptying, housing repairs, licensing, environmental services or any other invoice.  The invoice will begin with a 5 and have only 7 numbers for example 5123456.

• Pay for Invoices (sundry debt) here
  

Help! If you have lost your invoice you can ask for a copy invoice or ask us to ring you or ring 01827 719480 during office hours for help

Pay for a Parking Fine here - choose Miscellaneous Income from list

If payment is received within 7 days by us in the manner as set out in Fixed Penalty Notice, a payment of £25.00 will be accepted as full settlement. If payment is not received before 7 days then the payment will increase to £50.00.

You will need the following information:

• Fixed Penalty Charge Reference Number from the top right hand corner of the penalty notice - they start with 25 for example 250100
• Registration Number of vehicle
• Vehicle make and model
• Name and address of person paying the fine
• Amount of fine
• Pay for a Parking Fine here
  

Help! If you have lost your parking fine ticket you can ask for a copy ticket online or phone 01827 715341 during office hours and we will post you a replacement.

• Appeal against a parking fine