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Contacting us

Bank holiday information

Council Offices

The Council offices will be CLOSED:

  • Monday 8th May 2023
  • Monday 29th May 2023
  • Tuesday 30th May 2023

The Contact Centre will be CLOSED on:

  • Monday 8th May 2023
  • Monday 29th May 2023
  • Tuesday 30th May 2023

Emergencies - Homelessness, Housing Repairs etc.

24 hour emergency telephone number during weekend, evenings and bank holidays/closures 01827 715341

Please be aware that our Emergency Service is not able to respond to general customer enquiries out of office hours. The Contact Centre will be able to respond to your enquiry during our usual office hours. Please do not contact the emergency service unless you are in an emergency situation.

Job Centre

Job Centre closed on Bank Holidays

Food Bank

Closed on Bank Holidays. Apply for help from our Food Bank. Apply for Free School Meals

Leisure Centres 

Closed on Bank Holidays. Normal Leisure Centre opening hours

Waste and Recycling

Bins are collected as normal on bank holidays except for Christmas and New Year. To see how your bin collections will be affected at Christmas and the New Year view and download your bin calendar. 

Recycling Centres

Links to Warwickshire County Council who run the service - You MUST BOOK A SLOT - do not just turn up, you won't be let in. Age Concern Reuse shop at Lower House Farm Recycling Centre opening hours.

Stray, Lost and Dangerous Dogs

  • I've lost my dog - stray dogs are taken to Birmingham Dogs Home - see contact details below
  • Dangerous Dogs
  • Strays - take it to Birmingham Dogs Home between 11.00am and 4:45pm* - but contact them first

Birmingham Dogs Home
Tel 0121 643 5211
Catherine-de-Barnes Lane, Solihull, B92 0DJ


Domestic Abuse Services

Drug and Alcohol Services

Mental Health Support Services

Child Abuse

Report child abuse

Childline NSPCC  

Under 18's - Childline offers free, confidential advice and support whatever your worry, whenever you need help 0800 1111 or visit NSPCC

If you're worried about a child, even if you're unsure, contact our professional counsellors for help, advice and support 0808 800 5000 or visit NSPCC

Last updated Tuesday, 2nd May 2023

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