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Housing Benefit and Council Tax Support

What to do after you apply

What to do next

Once you have filled in the form, you can submit it to us online.

You will be asked to view a summary of your claim and what evidence you must provide in order for your claim to be assessed. Please note that from the date you submit your form you have 1 month to provide the requested information.  If you fail to provide all the required information within that timescale we may assume you do not wish to claim and your application will be withdrawn.

If you are not sure if we need to see evidence of something, please contact us at or on 01827 719 365 .  We will tell you what we need to see. We cannot pay you benefit until we have seen the evidence we have asked for. 

Requested information must be sent to the Benefits team at North Warwickshire Borough Council and can be sent in the following ways:

  • Send images via email 
  • Via Post to Benefits Section, NWBC, Council House, Atherstone, Warks, CV9 1DE

Please note any items sent by post will be returned via standard second class post. We do not recommend you send any valuable item by post

You can also have a summary of your form and confirmation of evidence required emailed to you, to do this please enter your email address when prompted.

Further information

North Warwickshire Borough Council is only responsible for Housing Benefit and Council Tax Support. For information on other benefits, please visit

Last updated Wednesday, 16th August 2023

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