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Contacting us

Bank holiday information

Emergencies - Borough Care, Homelessness, Housing Repairs etc.

24 hour emergency telephone number during weekend, evenings and bank holidays/closures 0300 790 6881

COVID19 Help

Urgent request for help with food or medicine

If you need additional help to get food, medicines or emotional support ring our dedicated hotline 0800 408 1447 or Online form

The hotline is open:

  • Monday to Thursday - 9am to 5pm
  • Friday - 9am to 4.30pm
  • Saturday – 9am to 3pm
  • Sunday – 10am to 1pm

For more information visit

Community Support Groups

Business Grants

Support information for businesses

More information related to COVID19 from us and Warwickshire County Council

Contact Centre

  • August Bank Holiday - CLOSED Monday 31st Aug 2020 phone lines will be answered from Tuesday 1st September as normal.
  • normal opening times

Online services can be accessed throughout the holiday at PLEASE NOTE: these will not be dealt with until we re-open.

One Stop Shop

Closed until further notice

Council Offices

Closed until Wednesday 2nd September 2020

Food Bank

CLOSED Monday 31st August 2020.

Stray, Lost and Dangerous Dogs

  • I've lost my dog - stray dogs are taken to Birmingham Dogs Home - see contact details below
  • Dangerous Dogs
  • Strays - take it to Birmingham Dogs Home between 11.00am and 4:45pm - but contact them first

Birmingham Dogs Home
Tel 0121 643 5211
Catherine-de-Barnes Lane, Solihull, B92 0DJ


Bins are collected as normal on bank holidays except for Christmas and New Year. To see how your bin collections will be affected at Easter view and download your bin calendar. 

Recycling Centres

Recycling Centre's opening times over the bank holidays - links to Warwickshire County Council who run the service - You MUST BOOK A SLOT - do not just turn up, you won't be let in

Leisure Centres 

  • Closed on Bank Holiday Monday 31 August only


Domestic Abuse Services

Drug and Alcohol Services

Mental Health Support Services

Last updated Friday, 28th August 2020

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