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Customer Services

Opening times

Our One Stop Shop and Contact Centre are open to Monday to Friday.

Contact Centre: 09:00am - 17:00pm

One Stop Shop: 09:00am - 17:00pm CLOSED

Contact Details

*Please leave your name and postal address when contacting the council via e-mail as this will help us deal with your enquiry more efficiently 

Other Useful Numbers:

  • Borough Care: 0300 790 6884
  • Out of Hours Emergency Number: 0300 790 6881
  • Warwickshire County Council: 01926 410410

One Stop Shop

For customers who would rather speak to a Customer Service Adviser face to face, please continue to call at our Main Reception in our offices located off South Street in Atherstone, where our staff will be pleased to help with requests for services - map of Atherstone showing our offices.

Our One Stop Shop is registered with Warwickshire County Council's Safe Places Scheme

Please note that we cannot accept cash payment at the One Stop Shop.

Zero Tolerance Policy

North Warwickshire Borough Council operates a Zero Tolerance Policy in relation to all contacts with Council employees

Last updated Thursday, 26th March 2020

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