Customer Services

Opening times

Contact Centre: 09:00am - 17:00pm

One Stop Shop: CLOSED until further notice

Contact Details

Telephone: 01827 715341
Email: customerservices@northwarks.gov.uk*
Address: North Warwickshire Borough Council, South Street, Atherstone, CV9 1DE
Facebook: https://www.facebook.com/northwarksbc
Twitter: North_Warks_BC
Web Chat - Available between 10:00am - 16:00pm, resources permitting

*Please leave your name and postal address when contacting the council via e-mail as this will help us deal with your enquiry more efficiently

Other Useful Numbers:

Out of Hours Emergency Number: 0300 303 5573 Please be aware that our Emergency Service will not respond to customer enquiries. Please note: The Council’s out of hours service is managed by Warwick District Council’s lifeline alarm service which is manned 24 hours a day.
Warwickshire County Council: 01926 410410
Sewer Maps by Severn Trent Water: Email - GISmapping@severntrent.co.uk Call: 0345 601 6616 (opt 1)

One Stop Shop - CLOSED

M ap of Atherstone showing our offices.

Our One Stop Shop is registered with Warwickshire County Council's Safe Places Scheme

Please note that we cannot accept cash payment at the One Stop Shop.

Zero Tolerance Policy

North Warwickshire Borough Council operates a Zero Tolerance Policy in relation to all contacts with Council employees

Last updated Thursday, 26th January 2023

Next Location, visitor and meetings guide

Was this information useful?

Please provide your email address (Optional):

Please tell us what you're looking for, what's missing, incorrect etc. in the comments box, otherwise we can't correct it. If you're reporting a problem or asking a question, please leave some contact details:

You said, we did