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Customer Services

Opening times

Contact Centre: 09:00am - 17:00pm

One Stop Shop:  CLOSED until further notice

Contact Details

*Please leave your name and postal address when contacting the council via e-mail as this will help us deal with your enquiry more efficiently 

Other Useful Numbers:

  • Borough Care: 0300 790 6884
  • Out of Hours Emergency Number: 0300 790 6881 Please be aware that our Emergency Service will not respond to customer enquiries. The Contact Centre are very busy during this crisis but will answer your call as soon as possible. Please do not contact the Emergency number unless you are in an emergency situation.
  • Warwickshire County Council: 01926 410410
  • Sewer Maps by Severn Trent Water: Email - GISmapping@severntrent.co.uk Call: 0345 601 6616 (opt 1)

One Stop Shop - CLOSED

Map of Atherstone showing our offices.

Our One Stop Shop is registered with Warwickshire County Council's Safe Places Scheme

Please note that we cannot accept cash payment at the One Stop Shop.

Zero Tolerance Policy

North Warwickshire Borough Council operates a Zero Tolerance Policy in relation to all contacts with Council employees

Last updated Thursday, 21st January 2021

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