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Privacy Statement and Notice

Business Survey Privacy Notice

Privacy Notice Business Survey July 2021

North Warwickshire Borough Council is arranging a survey with businesses in North Warwickshire to help consider how businesses have been impacted during the COVID 19 pandemic and what help and assistance they might need to develop their recovery plans. The survey supplements the work of the Information Officer to support businesses located in the market towns of Atherstone, Coleshill and Polesworth.

With your agreement and consent we will process information about your business including in some cases your personal data to assess what support and advice to provide to you.  This Privacy Notice sets out what personal data we will use, how we will use it, and why we need to, when information is provided by you to complete the survey.


Data Controller

North Warwickshire Borough Council is the Data Controller for the purpose of collecting business contact information to provide advice and support to businesses during the COVID 19 pandemic.

Data Processor

The Council’s Policy Support and Community Development departments will be a data processor of the business information being collected.

Categories of personal and non-personal information collected

Name of business

Name of contact person

Mobile phone number

Telephone number

Email address

Social media access

Sources and categories of personal information

The information to be collected will be provided by individual businesses and will include personal information and general business-related information relating to specific contacts from a business. The business survey questions will only require general information to be provided.   

What we use your personal data for

The information collected will be used to inform businesses of help and support to aid their recovery plans following the lifting of the COVID 19 related restrictions.  This will include but not be limited to;

  •  Advising of the requirements for self- isolation Adapting to licensing changes due to Covid-19  legislation
  • Requirements of the Coronavirus related guidance applying in the Council’s area 

The Information Officer will also provide 1-2-1 support and advice that should be made available to all businesses on the High Streets. 

We will only share anonymised data from the survey with other organisations or individuals who have a role in supporting businesses in Warwickshire. The organisations who we may share anonymised data with include Warwickshire County Council, Coventry and Warwickshire Chamber of Commerce, Federation of Small Businesses, Warwickshire Growth Hub, North Warwickshire businesses, Parish and Town Councils and other Warwickshire Councils.

How we handle your personal data
In deciding what personal data to collect, hold and use the Council is committed to ensuring that it will:-

  • Recognise that any personal data handled by the Council is held on behalf of an individual and ensure we respect that responsibility
  • Adopt and maintain high standards in the handling and use of personal data
  • Only collect, hold and use personal data where it’s necessary and relevant to the service required
  • Securely delete any personal data when no longer required
  • Keep your personal data secure and safe
  • Consider and address the privacy risks when planning to use or hold personal information in new ways e.g. introduction of new systems
  • Be open with individuals about how we use their information and who we give it to
  • Make it easy for individuals to access and correct their personal information
  • Ensure that there are effective safeguards and systems in place to make sure personal information is kept securely and does not fall into the wrong hands
  • Provide training to staff who handle personal information and treat it as a disciplinary matter if they misuse or do not look after personal information properly
  • Regularly check that we are maintaining our commitments and report on how we are achieving this

More information about the Councils Data Protection Policy and procedures is shown on the website links below:

Data Protection Act 2018 | Freedom of Information | North Warwickshire (

Privacy Notice | Privacy Statement and Notice | North Warwickshire (


Our lawful basis for processing the personal data

We must have a legal basis to process your personal data. Our lawful basis for the processing that we’ll undertake in assessing what advice and support for businesses is required is based on a legal obligation.

Where we use personal information to confirm advice and support that a business requires, the sections of the law that apply are:

  • GDPR Article 6(1)(e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

Data Processors and other recipients of your data

These are the recipients with which your personal data is shared:

National Fraud Initiative, which carries out data matching exercises to highlight potential fraud cases;

International Data Transfers and Storage

The Council does not transfer personal data outside of the UK, EEA or to Third Countries.

Personal data disposal and retention

We will only keep your personal data for as long as it is needed for the purposes of the COVID-19 emergency, and for audit and payment purposes.


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Your rights as a data subject

By law, you have a number of rights as a data subject and this does not take away or reduce these rights. Your rights under the EU General Data Protection Regulation (2016/679) and the UK Data Protection Act 2018 applies.

All information is processed in accordance with the North Warwickshire Borough Council data protection policy:

These rights are:

  1. Your right to get copies of your information – you have the right to ask for a copy of any information about you that is used.
  2. Your right to get your information corrected – you have the right to ask for any information held about you that you think is inaccurate, to be corrected.
  3. Your right to limit how your information is used – you have the right to ask for any of the information held about you to be restricted, for example, if you think inaccurate information is being used.
  4. Your right to object to your information being used – you can ask for any information held about you to not be used. However, this is not an absolute right, and we may need to continue using your information, and we will tell you if this is the case.
  5. Your right to get information deleted – this is not an absolute right, and we may need to continue to use your information, and we will tell you if this is the case.

If you are unhappy or wish to complain about how your personal data is used as part of this programme, you should contact North Warwickshire Borough Council in the first instance.

If you are still not satisfied, you can complain to the Information Commissioners Office. Their website address is and their postal address is:

Information Commissioner's Office

Wycliffe House

Water Lane




Last updated Monday, 26th July 2021

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