Active at Home
Leisure Covid-19 Updates
Covid 19 Updates
Great News! Following the recent Government announcement, we are aiming to reopen our facilities from Monday 12th April 2021.
There will be a staggered approach to activities restarting normally after this date, with the provisional guidelines below –
12th April
We will be open for:
Individual Gym sessions. Public Swimming. Junior Courses. Squash & Badminton Courts for Households / Bubbles only.
Group Exercise Classes will remain Online only
17th May
We anticipate being open as above, with the addition of Group Exercise Classes returning to the sites.
21st June
We anticipate being able to open all activities with no restrictions.
On site, ‘Covid-friendly’ measures will still be in place. If you are unfamiliar with what those are, you can find out more below. You can also contact us in advance of your first visit if you would like any more information or assurance.
| Activity | 12th April | 17th May | 21st June |
| Gym Workout - You can continue under current guidelines | Yes | Yes | Yes |
| Fitness Classes - You can continue under current guidelines | No - Classes will continue on our live Zoom platform | Yes | Yes |
| Swimming - You can continue under current guidelines | Yes | Yes | Yes |
| Swimming Lessons - You can continue under current guidelines | Yes | Yes | Yes |
| Gymnastics - You can continue under current guidelines | Yes | Yes | Yes |
| Badminton - You can continue under current guidelines | 1.Same household/bubbles only. | Yes | Yes |
| Squash - You can continue under current guidelines | 1.Same household/bubbles only. | Yes | Yes |
| Football (indoor) - You can continue under current guidelines | No | Pending Government updates | Yes |
| Basketball (indoor) - You can continue under current guidelines | No | Pending Government updates | Yes |
| Table Tennis - You can continue under current guidelines | 1.Same household/bubbles only. | Yes | Yes |
| Indoor Bowls - You can continue under current guidelines | No | Pending Government updates | Yes |
More detail about the measures in place to keep you safe are also further down the web page:
Current Membership Updates
Direct Debit Memberships
All gym memberships will be re-instated from 5th May 2021. Members that have stayed with us will receive April for FREE and also 25% OFF their first payment in May to thank them for their continued loyalty.
As Group Exercise Classes are not permitted to start onsite until 17th May at the earliest, there will be an Online timetable of Classes provided via Zoom and will be included within the current membership fee. The timetable will include all of your favourite classes and will be delivered by our Instructors. You can request that your membership stays frozen if this option is not suitable, but ideally we will need to know this by 12th April 2021.
If you currently pay per class, or wish to choose this option whilst frozen, you can purchase our Zoom Class Pass for a fortnightly fee of £9.99.
If you have cancelled your Direct Debit at the bank during the COVID-19 pandemic and wish to re-join, please contact us to have your membership re-instated.
Annual Memberships
All Annual Memberships will be re-instated from 12th April with an extended original expiry date to ensure no days are lost due to the closure.
Student and Active Card Memberships
Student Passes and Pay as you go Memberships
We ask that all Student Pass and Pay as you go members get in touch with us to let us know if you are returning to the facilities and when you intend to do so. Based on these communications, we will look to extend the length of your membership appropriately to ensure you don’t miss out.
We recommend you contact us well in advance of when you wish to book to ensure your membership is live. If your membership has expired (ALL Student Passes will have expired and some card holders) this will need to be resolved before you are able to do so.
Not ready to return?
We can't wait to welcome you back, however we appreciate that not everyone will be ready to return straight away. If you do not wish to return straight away, please let us know before the 12th April 2021 and we will keep your membership temporarily frozen.
Swimming and Gymnastics Course Members
Direct Debit Memberships
You may remember we took a payment for January but were then forced to close. To make sure no one misses out, all gymnasts/swimmers that stayed with us through lockdown will receive April for FREE and a further 25% off May’s subscription fee.
If you had cancelled your Direct Debit at the bank during the COVID-19 pandemic and wish to re-join, please contact us to have your membership re-instated, availability permitting.
Those that pay via 10 weekly blocks
If you did not pay monthly and instead paid for blocks of 10 lessons, these were frozen from when lessons were stopped. These means your credits will again begin to used from your child’s class from 12 April 2021.
Unfortunately we can not hold places open for those that do not wish to re-join at this stage, so please get in touch if you’re not ready right now to discuss your options.
What Else?
On site, ‘Covid-friendly’ measures will still be in place. If you are unfamiliar with what those are, you can find out more below.
You can also contact us in advance of your first visit if you would like any more information or assurance.
Although we don’t anticipate any changes until mid-June at the earliest, in future if coronavirus restrictions ease and we modify our procedures, we will keep you updated.
NHS Services
NHS services will continue at Atherstone Leisure Complex and Coleshill Leisure Centre.
To book or for more information about phlebotomy, visit https://www.swiftqueue.co.uk/gehall.php .
Booking
When can I book from?
Online booking will open on Wednesday 7 April 2021 at 00.01, 5 days prior to opening.
We will start taking bookings over the phone on Saturday 10 April from 10:00am.
You must book in advance for all activities. Please do not arrive without prior booking.
How do I Book?
If you are a member you can book two weeks in advance, a non member can book 3 days in advance.
Already a member?
You require an email address and pin number to book and pay.
Don’t know your email address and pin number please ring 01827 719321 select correct facility or email nwbcleisure@northwarks.gov.uk
Please don’t re-register if you are already a member.
Not a member?
You need to register or join to be able to book online. You can register at:
https://leisure.northwarks.gov.uk/joinathome/MemberRegistration.aspx?refresh=637302607058569567
Information and enquiries
If you have any enquiries, please get in touch with us via phone or email on the contact details below:
Atherstone Leisure Complex atherstoneleisurecomplex@northwarks.gov.uk Tel: 01827 719321 Extension option 1
Coleshill Leisure Centre coleshillleisurecentre@northwarks.gov.uk Tel: 01827 719321 Extension option 2
Polesworth Sports Centre and TQEA polesworthsportscentre@northwarks.gov.uk Tel: 01827 719321 Extension option 3
We would like to thank you for your continued support, wish you all the very best of health and look forward to welcoming you back when we can open our doors again.
General Measures in Place
- We ask that anyone feeling ill or showing signs of any symptoms does not attend the centre and follow NHS guidance
- Make yourself aware of the facilities procedures prior to arrival to ensure you understand what’s in place to make everyone safe. Information is on this website and displayed in site.
- Hygiene stations, spray bottles and hand sanitiser are around the building, we ask that you wash your hands regularly and follow good hygiene measures whilst at our facilities.
- Clear signage and notices are displayed throughout our facilities
- Additional cleaning measures are in place in line with Public Health England guidance
- One way systems have been introduced where possible to improve ability to social distance, along with floor marking
- Rooms and activities have had capacities reviewed and new room and activity occupancies will be in place for your safety
- Pre-booking is required for all activities. Booking can take place online or over the phone on 01827 719321. Booking in site will only be done as a last resort. See booking section below for more information on booking.
- We ask that customers only book a maximum of one session per day so everyone has the opportunity to utilise the facilities. If you cannot make the session you must cancel to give others the opportunity to book
- We will provide training for all team members on our new way of operating, ensuring both member and team safety is always a priority
- Limited changing facilities will be provided with limited capacities. Where possible we recommend you arrive and leave in your active wear
- Please stay behind the social distancing screen and adhere to social distancing floor markers
- If payment is required on site for any reason, you can pay via contactless card – up to £45
Gym Facility Measures
- The ‘General Measures’ detailed above will apply
- We will limit the number of people in the gym at any one time to allow for social distancing. *The maximum number will be subject to the size of your local gym.
- Equipment has been spaced out, pieces of equipment will be put ‘Out of Order’ to ensure adequate social distancing is in place.
- Where you use equipment or an area, wipe down all equipment and surfaces before and after use
- Customers are asked to bring their own water bottles for refilling at water fountains
- We will maximise ventilation in all areas of the gym (through air conditioning and opening windows) to ensure the circulation of fresh air
- Our team will clean equipment on a regular basis
- Inductions and customer support will still take place, but with social distancing and good hygiene measures.
- Personal Trainers will still be able to take place as long as the trainer is happy to do so. Sessions will be required to maintain social distancing.
- Instructors and staff will be present throughout the day to ensure safety and support
- Blue roll will be available to clean down equipment and must be disposed of in a bin after use.
Classes Measures
- You can continue to take part in a range of group exercise classes with the instructors you love, from your own home
- Our ‘Zoom’ class timetable is included for free within our direct debit and passes memberships
- Non-members can also join in. Please contact your leisure facility via phone or email for more information or to purchase a pass and get started.
Swimming – Main Pool – General Session measures
Public Swim; Lane Swim; Early Bird; Over 50s; Ladies only; Adults Only
- The ‘General Measures’ detailed above will apply
- On arrival, as you are pre-booked, you will be required to swipe in at the swim door (not at reception)
- The swim programme will be altered to allow safe entry and exit of changing rooms and for social distancing to take place
- Swimming session will be for a limited duration to allow more people to take part in swimming safely
- Cleaning will take place throughout the day to ensure a clean and Covid secure environment
- There will be some gaps at various times between activities for increased ventilation and cleaning.
- We will limit the number of people in the pool at any one time to allow for social distancing.
- To allow for smooth change-overs, spend minimal time in the changing room getting ready
- Take your belongings on to poolside, your own personal tray will be provided to fill with your content. Please wipe down the tray before and after use.
- You must use the pre-swim shower before entering the pool
- The main pool will initially offer Lane swimming only
- Lane swimming will have a one way system ‘loop’
- The lane swimming is to be continuous with no overtaking. There is to be no stopping at the end of the lanes
- Post swimming – you can leave at any time during the session
- Changing room numbers will be limited and social distancing is mandatory
- Cubicles will be available to use
Family Pool Measures
- The ‘General Measures’ detailed above will apply
- On arrival, as you are pre-booked, you will be required to swipe in at the swim door (not at reception)
- The swim programme will be altered to allow safe entry and exit of changing rooms and for social distancing to take place
- There will be 2 family slots available, for up to 6 members of the same household at any one time
- The pool shall be split into two. Customers are required to stay in their designated side of the pool
- We will limit the number of people in the pool at any one time to allow for social distancing.
- To allow for smooth change-overs, spend minimal time in the changing room getting ready
- Take your belongings on to poolside, your own personal tray will be provided to fill with your content. Please wipe down the tray before and after use.
Swimming lesson Measures
- Lesson times will be staggered, so they don’t start and finish at the same time, reducing ‘traffic’ and improving the ability to maintain social distance.
- Only one parent should bring a child into the building and return to pick up their child to reduce the number of people in the facility. The reception viewing gallery will be closed during the sessions (open for pick up / drop off only). Spectating from reception or poolside will not be permitted.
- Pupils will be required to attend lessons ‘beach ready’ with costumes on under their clothes. This will reduce the time needed in changing rooms prior to the lesson starting.
- Class format may have altered slightly to improve safety e.g. some equipment may not be used.
- All pre-school stage 1 children will be required to wear arm discs.
- Parents may be asked to attend lessons in the water with younger children (only one parent, per child).
Gymnastics Coaching Measures
- The general measures detailed above will apply
- Only one parent should bring a child into the building and return to pick up their child to reduce the number of people in the facility. Spectating will not be permitted, the viewing gallery will be closed during the sessions.
- Customers are asked to bring their water bottles for refilling at water fountains
- Pupils will be required to attend lessons readily changed in their costumes. This will avoid the need to use the changing rooms prior to the lesson starting
- Lesson times will be staggered, so they don’t start and finish at the same time, reducing ‘traffic’ and improving the ability to maintain social distance
- Classes duration may alter slightly to ensure safe practise is followed. Any changes will be communicated to you prior to the session starting
- Class format may have altered slightly to improve safety e.g. groups may be smaller and some equipment may not be used
- Please maintain good standards of hygiene, cleaning your hands regularly
Racket Sports Measures
- The ‘General Measures’ detailed above will apply
- Racket sports under current guidelines should only take place with people from same households or in a support bubble
- Although we will provide racket and ball / shuttle hire, we advise customers bring their own equipment where possible
- Wipe down all equipment before and after use
- Blue roll, spray bottles and hand sanitiser are available please ensure any sweat is cleared up and blue roll disposed of in a bin. Please also clean touch points (e.g. door handles / plates) when leaving
- Please maintain good standards of hygiene, cleaning your hands regularly
- Customers are asked to bring their water bottles for refilling at water fountains
TQEA indoor Hire
Activity hire is available as per the rules and restrictions above with each activity following the most recent governing body guidelines.
TQEA Outdoor Artificial and Grass Pitches Measures
- There are restrictions in place to participation in outdoor sports in tier three
- If you have a current booking with us please get in touch about your booking
- If you are interested in getting started, we recommend you make a booking enquiry with us and the team will inform you if and when your booking is able to start
Private Hire Measures
Clubs and groups that hire our venues will be able to return to business as long as their governing bodies have provided guidelines, and the clubs and groups have provided a risk assessment to the facility to show their plans to comply. Please get in touch with your club or group for more information about re-starting.
Sports Activities and Events Currently Not Starting
The following Sports Activities will not start until further guidelines deem it safe to do so:
- All Pool Parties
- We are keeping an eye on guidelines to understand when we can re-start
- All inflatable sessions
- We are keeping an eye on guidelines to understand when we can re-start
- All rafts and floats sessions
- We are keeping an eye on guidelines to understand when we can re-start
- Indoor Bowls, Indoor Basketball, Cricket Indoor Football / Indoor Walking Football and other team sports
- We are keeping an eye on guidelines to understand when we can re-start
- Parties: soft play, nerf and toddler sessions
- We are keeping an eye on guidelines to understand when we can re-start
- We are reviewing what alternative parties we may be able to offer in the near future
- Tea Dance
- We are keeping an eye on guidelines to understand when we can re-start
- Bar events
Although pubs and outdoor events have been allowed to re-open, we are awaiting further information on indoor events before we can commence to open this facility.
You can make any enquiries via email using the contact details below. We will always try to respond as promptly as possible.
We would like to thank you for your continued support, wish you all the very best of health and look forward to welcoming you back when we can open our doors again.
Stay safe
Your Leisure Team
Atherstone Leisure Complex atherstoneleisurecomplex@northwarks.gov.uk 01827 719321 (1)
Coleshill Leisure Centre coleshillleisurecentre@northwarks.gov.uk 01827 719321 (2)
Polesworth Sports Centre polesworthsportscentre@northwarks.gov.uk 01827 719321 (3)
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Last updated Wednesday, 7th April 2021
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