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Healthwatch seeks your views on local services during covid-19 pandemic

Published on Thursday, 7th May 2020

Healthwatches in Warwickshire and Coventry would like to understand the publics views on health and social care support during the current pandemic.

The organisations launching a survey to find out how services are working for people and to ensure that high-quality safe services and support are being delivered now, and as the lockdown eases. 

They are seeking to find out:

  • How the pandemic has affected your experiences of health and social. 
  • Have you been able to access all the information that you need in order to keep you/your family safe and well? 
  • Has your mental health been affected? And if so, what support have you been able to access? 

Healthwatches’ role is to gather the views and experiences of people who use health and social care services locally and use these views to inform local services and local decision makers so that improvements can be made. Its work also feeds in nationally through parent organisation Healthwatch England

In recent weeks, NHS and social care staff have been working hard to keep us well and safe, adapting the support they offer in response to Covid-19. Healthwatch is keen to hear about all experiences of how these changes are working for people, including positive ones.

Healthwatch Warwickshire’s Chief Executive, Chris Bain, said “This survey is really important to help make services better in your local community. If anyone wants to get more information on what services are available, we would encourage you to get in touch with your local Healthwatch.”

The survey will run throughout May. To tell Healthwatch about your experiences go to:

Visit their website for more information or to get in touch: