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Clinically Extremely Vulnerable - available help

Published on Monday, 16th November 2020

Get support if you’re clinically extremely vulnerable to coronavirus and have no family or friends to help with food shopping and essential supplies

Register on GOV.UK if you have a medical condition which means you’re classed as being clinically extremely vulnerable to coronavirus (see below).

You can use this service to:

  • get access to priority supermarket deliveries both online and by telephone - you have to pay for the shopping you order
  • ask for someone to contact you about any local support that’s available
  • update your details - for example, your address

Before you start

You’ll be asked for your NHS number. You can find it on any letter from the NHS, or on a prescription.

Register as Clinically Extremely Vulnerable here - links to

If you need help Registering on ring 01827 715341 and we can do it for you

How do I know if I'm Clinically Extremely Vulnerable?

  • you've previously received a letter, text or email from the NHS or your GP telling you to shield
  • you've been told verbally to shield by your consultant or GP
  • you've recently received a letter from the Department of Health and Social Care saying you (or your child) are Clinically Extremely Vulnerable

Why and how have I been identified as Clinically Extremely Vulnerable?

People who are defined as clinically extremely vulnerable are at very high risk of severe illness from COVID-19. There are 2 ways you may be identified as clinically extremely vulnerable:

  1. You have one or more of the conditions listed on or
  2. Your hospital clinician/consultant or GP has added you to the Shielded patients list because, based on their clinical judgement, they deem you to be at higher risk of serious illness if you catch the virus.
  3. If you think there are good clinical reasons why you should be added to the Shielded Patient List, discuss your concerns with your GP or hospital clinician.

Find out about shielding guidance here

Help with food and essential supplies