Cesspool and septic tank emptying service

About the service

We provide a flexible, reliable and low-cost local emptying service for residential properties and business which are not served by a public sewer. 

We can collect up to 10,000 litres per emptying and we charge according to the strength of the waste and payment type; Severn Trent Water will determine how strong your waste is

Your first emptying will be charged as standard strength and is then changed if Severn Trent classify it as a different grade.

Ad-Hoc 'Pay as you go' emptying will be charged at Strong due to the nature of the collection being outside our normal schedule.

There are two ways to pay:

Direct debit service

Set up a direct debit for a minimum of just one emptying per year and:

  • Save money
  • Spread payments over 12 months
  • Save time - your waste will be collected without you having to request it

Ad Hoc Pay As You Go collection £360 per load

Strong strength waste - £360 per load
Standard strength waste - £285 per load
Weak strength waste - £175 per load

Any extra emptyings will be charged at your usual rate.

Direct Debit Instruction

'Pay as you go' service - Ad Hoc

Our pay as you go service is £360 per load regardless of strength. Your waste will be collected within 10 working days. 

Important information

The vehicle which will visit the property has a laden weight of 16 tonnes. You should ensure that surfaces the vehicle will drive over or stand on are suitable for this heavyweight. Unfortunately, we cannot provide a service if the vehicle needs to travel over unpaved areas.

How to arrange a collection

Book online by clicking the button below or by phone on 01827 715341.

Book a Cesspool or Septic Tank Emptying

Contact centre

Customer Services

Opening hours - Mon - Fri 08:30 - 17:00

Telephone: 01827715341