Getting ready for Universal Credit

View the video to help you prepare before you claim Universal Credit.

Bank account

You must have a bank, building society, post office account or credit union account before you can apply for Universal Credit. If you don’t have an account, the Money Advice Service website has advice about choosing a bank account.


Because Universal Credit is paid monthly, and your rent – for example – may be paid weekly or fortnightly, you may need to change the way you budget your money. The links below provide more advice and guidance on how to plan out your budget.

How to budget for a monthly benefit payment

Banking and payments

Budget Planner

Universal Credit Guides

Help and advice

The following links can help you prepare for the change:

Universal Credit

Housing Benefit and Council Tax Support

Address: The Benefits Section
North Warwickshire Borough Council
Council House
South Street

Telephone: 01827 715 341

Universal Credit Service Centre

Monday to Friday, 8.00am to 6.00pm (except bank holidays)

Telephone: 0800 3285 644