Flooding Support and Advice
North Warwickshire Borough Council has a limited number of empty sandbags and aqua-sacs available to support residents on a best endeavours basis. These can be requested by contacting NWBC on 01827 715341.
- For flooding on roads, small rivers and streams - you should contact Warwickshire County Council, this includes blocked drains or grates on highways. They will also help you with groundwater surface flooding, as well as flooding in streams, brooks and small rivers.
- For major river flooding - The Environment Agency will be able to help you if you are at risk due to rising river levels. You can find more information and contact details on their website. Their Flood line number is 0345 988 1188.
- For sewer flooding or flooding due to burst pipes - If the flooding is coming from the public sewer you will need to contact Severn Trent. If the flooding is due to heavy rain, they may need to wait for the flood water to subside before they can investigate. You should also contact your insurer so they can give you help and advice.
Advice
There are a few steps you can take to help keep your home flood-free during stormy conditions:
- Empty any water butts in the garden before the rain starts, this will help reduce the rainwater flow into the drains when a storm arrives.
- Check that your home, garden drains and guttering are free-flowing – clear out any leaves or other waste so rainwater can more easily flow away.
- Have a look at the roadside drains around your house and clear any leaves or debris that you can – or get in touch with Warwickshire County Council if blocked.