You are here:

Contacting us

North Warwickshire Borough Council encourage customers to check whether enquiries can be dealt with via our website, contacting us by phone: (01827) 715341 or emailing 

We currently offer face-to-face service by appointment only.  If you need to book a face-to-face appointment, please call our Customer Services team on (01827) 715341. 

Telephones have been made available in the Council House for visitors to contact our Customer Services team and a tablet to browse our services.  

Please use the button below to use our secure online form to send us questions and comments.

Contact the Council online

In an emergency

In an out of hours emergency call 01827 715341, you will be redirected to our out of hours service.

Please note: The Council’s out of hours service is managed by Warwick District Council’s lifeline alarm service which is manned 24 hours a day.

Please be aware that our Emergency Service is not able to respond to general customer enquiries out of office hours. The Contact Centre will be able to respond to your enquiry during our usual office hours. Please do not contact the emergency service unless you are in an emergency situation.

The telephone number for emergency repairs or other emergency situations that the Council is responsible for is 01827 715341. This is the number for both calls in and out of office hours.

Our Contact Centre

Telephone 01827 715341

Opening hours - Mon - Fri  08:30 - 17:00



North Warwickshire Borough Council
The Council House
South Street 

Post Box

Our post box is at the front of the Council House building on South Street in the wall between the windows - see the image below

Post box

Can’t find what you want online? 

See other ways to get in touch.

Last updated Thursday, 26th January 2023

Was this information useful?

You said, we did