***We are sorry for confusion caused by this year’s Council Tax letter, the letter is highlighting how we delayed the planned introduction of the Green Bin Charge for last year (2020/21) when the pandemic hit us. Green Bin Collection is now a paid for service and payments need to be made by April 1st 2021 if you wish to continue to have your green bins emptied.***
PLEASE READ Because of high volumes of people applying for this service, some payments are not completing sucessfully. Please make sure you wait until you are re-directed, after payment, to our online form where you will be given a reference number starting with GBC and a confirmation email will be sent if you have provided an email address. If you are not re-directed or do not receive an email confirmation, please check your online banking to see if a payment has been taken. If no payment has been taken, please apply again or ring our Contact Centre on 01827715341.
Garden waste collections cost £40 a year per bin, regardless of when you sign up, for fortnightly collections in 2021 from April to the end of March 2022.
We do not offer any discounts for any reason, including late subscribers, benefits claimants, multiple bin subscriptions or infrequent collections (e.g. if you don't fill the bin every two weeks).
We will then send you a Permit sticker to put on your bin. Your sticker should arrive within 10 working days of payment. Once this has been received please stick this on the back of your GREEN bin below the handle, so that the crews can see it when they come to do the collections. Please then put your stickered bin out on your normal collection day before 6.30am. ******** We will only collect bins displaying a Permit sticker ********
If you can't afford to sign up, you could:
Share the service with your neighbour - one of you will need to subscribe online and then agree to share the costs between yourselves.
Start home composting which is a great alternative that is low-cost and also great for the environment and your garden.