How to end your tenancy

If you want to end your tenancy without seeking another social home in the borough, you will need to give us 4 weeks notice that you intend to move out. You will still be responsible for paying your rent throughout the notice period.

You should telephone or write to us to give us notice that you intend to move out of your home. You will be required to sign a form to confirm that you wish to end the tenancy and we will arrange to meet you at your home to explain what you need to do and to inspect your property.

We will let you know if there are any repairs you will need to undertake before you hand the keys back. If you do not complete these, we may charge you for the cost of doing them. On the last day of your tenancy we will arrange to collect the keys from you. Before this happens you will need to make sure that:

  • your rent account is up to date
  • you have carried out any outstanding repairs for which you are responsible
  • you are leaving the property clean, tidy and in a good condition
  • you have removed all of your possessions from the property and that you are not leaving any rubbish behind.
Contact centre

Customer Services

Opening hours - Mon - Fri 08:30 - 17:00

Telephone: 01827715341