Payments including parking fines
Paying your bills securely online
Paying for Housing and Garage Rent
You will need your tenancy reference number to pay your Housing or Garage Rent. Your tenancy reference will start with a 3 or a 7 and have 6 numbers in total, for example 312345 and is sometimes called a Rent Account Number. It will be on your tenancy agreement letter, rent card, rent statement and may be on letters we have sent you next to Our Ref:.
Paying for Council Tax
You will need your account reference number which can be found on your Council Tax bill or letters we have sent you. It starts with a 4 and will have a total of 9 numbers or start with a 4 and have 8 numbers and end in an X, for example 412345678 or 41234567X.
Help! If you do not know your account number and have signed up to our Accounts Online you can log in and see the account reference on one of your bills. You can also use our online Contact Us form to ask for your account number or phone 01827 715341 during office hours.
Pay for Overpayments of Housing Benefit here
You will need your Invoice number which will start with a 9 and have a total of 7 numbers, for example 9123456. This can be found on the invoice we have sent you.
Pay for Business Rates
You will need your account reference number which can be found on your National Non-Domestic Rate Bill or letters we have sent you. It starts with an 8 and will have a total of 9 numbers or start with an 8 and have 8 numbers and end in an X, for example 812345678 or 81234567X.
Pay for Invoices (sundry debt) here
You can pay for invoices you have received from us, such as trade waste, cesspool emptying, housing repairs, licensing, environmental services or any other invoice. The invoice will begin with a 5 and have only 7 numbers for example 5123456.
Help! If you have lost your invoice you can ask for a copy invoice using our Contact Us form or ask us to ring you or ring 01827 719480 during office hours for help
Pay for a Parking Fine here - choose Miscellaneous Income from list
If payment is received within 7 days by us in the manner as set out in Fixed Penalty Notice, a payment of £25.00 will be accepted as full settlement. If payment is not received before 7 days then the payment will increase to £50.00.
You will need the following information:
- Fixed Penalty Charge Reference Number (starts with NW0) obtained from the Fixed Penalty Charge Notice
- Registration Number of vehicle
- Vehicle make and model
- Name and address of person paying the fine
- Amount of fine
Help! If you have lost your parking fine ticket you can ask for a copy ticket using our Contact Us form online or phone 01827 715341 during office hours and we will post you a replacement.
Last updated Wednesday, 23rd August 2017