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Payments including parking fines

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Paying for Housing and Garage Rent

You will need your tenancy reference number to pay your Housing or Garage Rent. Your tenancy reference will start with a 3 or a 7 and have 6 numbers in total, for example 312345 and is sometimes called a Rent Account Number. It will be on your tenancy agreement letter, rent card, rent statement and may be on letters we have sent you next to Our Ref.

**** Please Note: The balance shown may not include payments made in the last 72 hours or this weeks rent charge****

Pay for Housing and Garage Rent


Paying for Council Tax

You will need your account reference number which can be found on your Council Tax bill or letters we have sent you. It starts with a 4 and will have a total of 9 numbers or start with a 4 and have 8 numbers and end in an X, for example 412345678 or 41234567X.

Help! If you do not know your account number you see the account reference on one of your bills. You can also use our online Contact Us form to ask for your account number or phone 01827 715341 during office hours.

Pay for Council Tax 


Pay for Overpayments of Housing Benefit

You will need your Invoice number which will start with a 9 and have a total of 7 numbers, for example 9123456. This can be found on the invoice we have sent you.

Pay an Over payment of Housing Benefit


Pay for Business Rates

You will need your account reference number which can be found on your National Non-Domestic Rate Bill or letters we have sent you. It starts with an 8 and will have a total of 9 numbers or start with an 8 and have 8 numbers and end in an X, for example 812345678 or 81234567X.

Pay for Business Rates


Pay for Invoices (sundry debt)

You can pay for invoices you have received from us, such as trade waste, cesspool emptying, housing repairs, licensing, environmental services or any other invoice. The invoice will begin with a 5 and have only 7 numbers for example 5123456.

Pay for an Invoice

Help! If you have lost your invoice you can ask for a copy invoice using our Contact Us form or ask us to ring you or ring 01827 719480 during office hours for help


Pay for a Parking Fine - IMPORTANT! READ INFO BELOW

Our parking fine FPC Numbers ONLY start with NW0 - see image 01 below

DO NOT PAY YOUR FINE OR APPEAL HERE IF YOUR FPC NUMBER STARTS WITH NB, ZQ or anything other than NW0

Is it a parking fine or just a Warning Notice? - see image 01 below

If the ticket is a 'Warning Notice' there is nothing to pay. Find the car registration number on the ticket then find 'Expiry'; below 'Expiry' if it says 'THIS IS A WARNING NOTICE' you have nothing to pay.

Parking fine

 

How to pay

You will need the following information:

  • FPC Number (starts with NW0) obtained from the Fixed Penalty Charge Notice
  • Registration Number of vehicle
  • Vehicle make and model
  • Name and address of person paying the fine
  • Amount of fine
  • Choose Miscellaneous Income from list on the payment page

READ IMPORTANT INFO about Paying a Parking Fine ABOVE - Reference Number starts with NW0 ONLY

Help! If you have lost your parking fine ticket you can ask for a copy ticket using our Contact Us form online or phone 01827 715341 during office hours and we will post you a replacement.

Last updated Thursday, 28th November 2019

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