IT Apprentice - Service Desk
£7.55 to £12.21 per hour (dependant on age)
37 hours per week
We are seeking to appoint an IT Apprentice to be part of our small Service Desk team.
You will be expected to work as part of a small team carrying out support activities to the Council’s users, IT infrastructure, printers, telephones and hardware (including PCs, mobile devices and laptops), and the rollout of Windows 11.
You must have an interest in IT and be willing to obtain a qualification in IT Support Technician Apprenticeship with Baltic Apprenticeships. This is via online study, but is led by a tutor, and there will be workplace projects to complete.
The role is office based with a 2-day study block every 6 weeks.
You’ll need to be adaptable, flexible, positive and get along well with colleagues.
The Council offers an excellent employment package with:
• Generous annual leave allowance (including statutory Bank Holidays and 4 extra statutory days)
• Local Government Pension Scheme, with an employer contribution rate of 20.5%
• Flexible working (including hybrid working) available for certain roles
• Learning and Development opportunities
• Family Friendly Policies
• Generous compassionate leave
• Cycle to Work scheme
and more
If this role interests you, please click 'Apply for this job’ button - we'd love to hear from you.
Please note that we only accept completed online application forms and do not accept CVs as a method of application for this vacancy.
If you experience difficulties or need assistance with submitting your online application, please contact the HR team at personnel@northwarks.gov.uk
If you are interested in the role and require more information, please contact Michael Albrighton (Senior Support Officer - Service Desk) via email michaelalbrighton@northwarks.gov.uk or 01827 719413 or Neil Wood (Technical Support Manager) via email neilwood@northwarks.gov.uk or 01827 719324.
The closing date for the receipt of applications is Sunday 31st August 2025.
Job Description/Person Specification (opens in a new window)
